Through SmartFP, work is conceived as a way of development for higher purposes of the person, where his or her virtues match with the benefit of our customers, their growth and self-recognition.

We understand quality as giving our customers the best cost / benefit solutions in the market. Our historical characteristics of values and organizational skills allow us to give them the support and professionalism they expect, adapting to their needs and exceeding their expectations in a transparent and timely response.

We are oriented to increase our organizational efficiency through controlled processes and continuous improvement.

We train our collaborators, as a form of personal and professional development, giving them the knowledge that allows them to plan, implement, supervise and improve their work.

We encourage team activities with an assertive and open communication environment to perform all tasks - from the very beginning in a correct, efficiently and on time manner.

We value and encourage a working environment where each person is responsible for his or her job and proposes improvements in a respectful and mutual collaborative way.

We encourage an active participation of our employees through committees, providing appropriate resources for the fulfillment of their tasks.

We take charge of our Social Responsibility by committing ourselves to work ethics, health and occupational safety in the job, caring for the environment and complying with current regulation in our country and abroad.

In order to comply with our Quality Policy, we behave according to respectful organization's values, reaching the objectives defined by the CEO and approved by the Quality Council.

Safety, Environment and Health at work.

Through SmartFP, administrative and operational activities are developed following work practices that privilege safety and occupational health of all our collaborators, seeking a permanent level of excellence in the results related to these matters. Accordingly our commitment on the subject is the following:

Accordingly our commitment complies with appropriate legal provisions of health and safety at work, motivating all workers to comply fully with the laws and Internal Regulations of Order, Hygiene and Safety, and the instructions of their heads on these matters, so they also assume a permanent and effective collaboration approach to achieve the stated objective.

Efforts are permanently made to encourage the involvement of workers, collectively and individually, through the Joint Committee-Training-Evaluation-Alcohol and Drugs Quality Council, as well as its Supervisors and Direct Heads. The action of the company on this matter is consistent to the development of permanent scheduled programs; training and application of safety standards; occupational health control; detection of potential risks for their workers; provision of protective equipment personnel and direct control during the execution of the works.

Continuous Improvement of working conditions and performance of safety and health at work is performed, by reviewing the compliance of prevention plans and programs and frequent visits to workplaces, in addition to promoting the responsibility of customers to maintain the access and adequate infrastructure conditions to carry out the work clear and safely, both for our staff and to avoid losses of customer´s property.

With respect of our policies, the hierarchy of values that command our actions for designing, executing and evaluating the results of all the Works, are the following:

• Insurance for people and company assets.
• Effective in satisfying our customers and users.
• Efficient in the use of resources.
• Environmental care management.

Our community commitment, is also evident in the care of the environment, understanding it as mandatory for the existence of the company and its employees and customers. For this reason, through SmartFP we are committed to the following:

Comply with current environmental regulation, applicable to the activity of the company.

Prevent and control environmental pollution and waste, safely dispose of the waste and properly handle adverse elements to the environment, according to the best known practices.